Shipping & Local Pickup Policy

Forage & Soothe is rooted in slow craft, careful attention, and the gentle rhythms of the natural world. To keep production calm, consistent, and small-batch, all orders are shipped—no local pickup or local delivery is available.

Shipping allows me to focus on creating high-quality products while maintaining a workflow that protects the integrity of our craft.

We currently ship within Canada only.

Shipping Options

$7.50 Flat-Rate Shipping (Canada Post)
As a small business, I rely on Canada Post as our primary shipping partner. I know and value the people who work in our local post offices, and choose to direct as much shipping through them as possible.

This flat-rate option keeps shipping affordable and relational—supporting both our community and production rhythm.

*Provinces included in the $7.50 flat rate:

  • British Columbia

  • Alberta

  • Saskatchewan

  • Manitoba

  • Ontario

  • Quebec

  • New Brunswick

  • Nova Scotia

  • Prince Edward Island (PEI)

  • Newfoundland and Labrador

Purolator & UPS Shipping Options

Additional courier options, including Purolator and UPS, are available at checkout for customers who prefer alternative carriers. Please note that Purolator and UPS cannot deliver to PO Boxes.

Remote & Northern Destinations (Coming Soon)

I am exploring an affordable flat-rate shipping option for customers in the Northwest Territories and Nunavut. Because shipping to remote regions in Canada can be significantly more expensive through most carriers, I'm working with Canada Post’s flat-rate box system to create a solution that is predictable, fair, accessible for you and sustainable for our small business.

Once this option is fully tested and ready, it will appear automatically at checkout for qualifying postal codes.

Thank you for your patience as we design a northern-friendly shipping option that honours accessibility without compromising our craft or operational rhythm.

Order Processing Time

I keep our inventory up to date as best I can, and generally ship all orders within 2–3 business days, often sooner.

Once your order leaves the studio, you’ll receive a tracking number so you can follow it on its way to you.

Protecting Products During Warmer Months (April–September)

Some products are heat-sensitive. To ensure they arrive in optimal condition during warmer weather, I may use the “Card for Pickup” option.

Canada Post will hold your parcel at the nearest postal outlet rather than leaving it in a hot mailbox or outdoor area.

This small adjustment protects product quality while keeping your order safe and accessible.

Local Pickup Policy

Orders selected for local pickup should be collected within 72 hours of receiving the order ready notification. To maintain product quality, especially during extreme heat or cold, orders are eld in temperature-appropriate storage until the confirmed pickup time.

After receiving the order ready notice, please reply to confirm your intended pickup date and approximate time window. Your order will be made available at that time.

Local delivery is not a standard service and will only occur if you are contacted directly and notified that delivery has been scheduled. Otherwise, pickup is expected.

Special Shipping Considerations

From time to time, select customers may receive complimentary or customized shipping/delivery arrangements. These accommodations are made at my discretion and are applied directly to individual customer accounts for orders processed through Shopify. They cannot be requested or transferred, nor applied to manually processed orders. Thank you for your understanding.